Susanna Dunnett - Small Business and Home Office Support Privacy Policy

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This privacy policy will explain how Susanna Dunnett (the organisation) uses the personal data we collect from you when you use our website.

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Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

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Topics

• What data do we collect?

• How do we collect your data?

• How we will use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies?

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

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What data do we collect?

The organisation collects the following data:

• Personal identification information (Name, email address, home address, telephone number)

• Any information you provide about your business requirements

 

How do we collect your data?

You directly provide the organisation with most of the data we collect. We collect and process data when you:

• Use the contact form or assessment questionnaire on our website

• Voluntarily complete a customer survey, provide feedback or contact on any of our message boards or via email

• Use or view our website via your browser’s cookies

• Voluntarily complete a booking form before commencing services

The organisation does not currently receive any data from indirect sources

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How will we use your data?

The organisation collects your data so we can:

• Process your enquiry

• Contact you with special offers or other services we think you might like

The organisation will never share your personal data (excluding in the terms laid out in the client declaration form) with any third parties.

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How do we store your data?

The organisation securely stores your data at the registered company address, utilising a password protected computer and locked filing cabinet.

The organisation will keep your data (Name, address, email address, telephone number, date of birth, any medical information and personal notes) for 12 months following last contact. Once this time period has expired, we will delete your data securely from all computers and by shredding.

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Marketing

The organisation would like to send you information about products and/or services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop the organisation from contacting you for marketing purposes. You can do this by replying to any message with the word ‘stop’.

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What are your data protection rights?

The organisation would like to make you fully aware of all of your data protection rights.

Every user is entitled to the following:

• The right to access – you have the right to request the organisation for copies of your personal data.

• The right to rectification – You have the right to request the organisation correct any information you believe is inaccurate. You also have the right to request the organisation complete information you believe is incomplete

• The right to erasure – You have the right to request that the organisation erase your personal data, under certain conditions

• The right to restrict processing – You have the right to request that the organisation restrict the processing of your personal data under certain conditions

• The right to object to processing – You have the right to object to the organisation’s processing of your personal data, under certain conditions

• The right to portability – You have the right to request that the organisation transfer the data we have collected to another organisation, or directly to you, under certain conditions

If you make a request, we have 1 month to respond to you. If you would like to exercise any of these rights please contact us at our email: susannadunnett79@gmail.com

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What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit www.allaboutcookies.org

 

How do we use cookies?

The organisation uses cookies to improve your experience on our website, by understanding how you use or website

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What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

• Functionality – The organisation uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-part cookies are used

• Advertising – The organisation uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, devises and your IP address. The organisation sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website

• Google Analytics - The organisation uses Google Analytics to measure the performance of this website. Customers remain anonymous in this process as this is for statistical purposes only. Google Analytics generates statistical information about a website using cookies, which are stored on the users’ computers. The information gathered is used to produce reports about the performance of the website. Google stores this information in accordance with their own privacy policy which may be found at www.google.com/policies/privacy/partners/ You can out of Google Analytics cookies.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result

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Privacy policies of other websites

The organisation’s website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy

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Changes to our privacy policy

The organisation keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 1st October 2020.

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How to contact us

If you have any questions about the organisations privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Email us: susannadunnett79@gmail.com

Write to us: Susanna Dunnett, 18 Glebe Fields, Bentworth, Alton Hampshire, GU34 5QU.

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